Stuck on Connecting

Marco Jardim's Avatar

Marco Jardim

29 Jul, 2010 09:06 AM

I seem to be stuck on Connecting when I open any Campfire room. I've tried deleting the preferences file, tried deleting everything and reinstalling, and the result is always the same.

I can see people in the channel, but I always have a "connecting" overlay on top.

It works fine on my colleagues machines so I think the issue might be caused by Safari 5.0.1 which I installed yesterday and my colleagues didn't.

  1. Support Staff 1 Posted by trevor on 29 Jul, 2010 04:13 PM

    trevor's Avatar

    Hi Marco,

    thanks for bringing this up.

    Can you please check Console.app and see if there are any log entries for Propane? If there are, please paste them back here.

    When I get back to my desk (in a few hours) I'll install Safari 5.0.1 on my test machine and see if it's something that was introduced by Safari.

    I'll keep you posted.

    Regards, Trev

  2. 2 Posted by Marco Jardim on 30 Jul, 2010 10:09 AM

    Marco Jardim's Avatar

    Hi Trevor,

    Today I came to work tried it again and it worked just fine. If I am able to replicate the error I'll look at the Console log and send it to you.

    Regards,

    Marco

  3. 3 Posted by Mike on 14 Nov, 2012 06:55 PM

    Mike's Avatar

    Same problem. Here's the error I'm seeing when waking my laptop (2011 macbook pro, 10.8.2) from sleep:

    11/14/12 8:01:54.331 AM Propane[41419]: Activating text-size menu items: WebKit(8536)
    11/14/12 8:01:56.372 AM Propane[41419]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 168. Parsing will be abandoned. Break on CFPropertyListMissingSemicolon to debug.
    11/14/12 9:43:33.591 AM Propane[41419]: didFailLoadingWithError https://123.campfirenow.com/images/jslog.gif?timestamp=135291025976...
    11/14/12 9:43:33.622 AM Propane[41419]: LobbyRequest got an error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x30a2360 {NSErrorFailingURLStringKey=https://thepoint.campfirenow.com/, NSErrorFailingURLKey=https://thepoint.campfirenow.com/, NSLocalizedDescription=The Internet connection appears to be offline., NSUnderlyingError=0xa906650 "The Internet connection appears to be offline."}
    11/14/12 9:44:08.520 AM Propane[41788]: Activating text-size menu items: WebKit(8536)
    11/14/12 9:44:15.521 AM Propane[41788]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 168. Parsing will be abandoned. Break on
    CFPropertyListMissingSemicolon to debug.

  4. trevor closed this discussion on 28 Aug, 2013 08:09 PM.

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