Notification sporadically fails

David Dollar's Avatar

David Dollar

06 Apr, 2011 07:13 PM

  1. Support Staff 1 Posted by trevor on 06 Apr, 2011 07:27 PM

    trevor's Avatar

    Hi David,


    Are those screenshots both from the same room? You can have per-room notification/alert settings which might explain where the discrepancy lies.

    Also, there is a setting "ignore alerts for user" which turns off alert checking for anything the user says.

    If you right-click the user's name in the transcript you should see either "Ignore alerts for user" or "Enable alerts for user" depending on whether it's set or not. If it's set you should also see a little chat-bubble with an 'x' inside it beside the person's name in the "who's here" list in the sidebar.

    I assume you're not loading any userscripts into caveatPatchor.js right?

    Regards, Trev

  2. 2 Posted by David Dollar on 06 Apr, 2011 07:29 PM

    David Dollar's Avatar

    Aha, looks like it was the per-user alerting, I've always wondered what those X'd bubbles were. I wonder how those got turned off.


  3. trevor closed this discussion on 06 Apr, 2011 07:30 PM.

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