Badge counter doesn't increment on messages

Coda Hale's Avatar

Coda Hale

16 Jan, 2009 08:13 AM

I've been missing out on conversations recently, and I just visually confirmed it -- I can see my co-workers' messages scrolling by while Safari has focus, and the badge counter isn't visible or incrementing.

Attached is a screencap of the Notifications panel of my preferences.

I'm running mattly's Helveticatastic themey thingy.

  1. 1 Posted by Coda Hale on 16 Jan, 2009 08:22 AM

    Coda Hale's Avatar

    Weirdly, it increments for people entering or leaving the room. Just not for messages. So I'll look at the badge and go "ah, a quiet day -- only 7 messages!" and then find out that I totally missed out on an epic memepic battle or, like, lunch.

    So hungry.

  2. Support Staff 2 Posted by trevor on 16 Jan, 2009 03:50 PM

    trevor's Avatar

    Hey,

    I have to wonder - have you changed the per-room settings (Room -> Edit Room Notification Settings) in a way that explains it?

    Trev

  3. 3 Posted by Coda Hale on 16 Jan, 2009 04:27 PM

    Coda Hale's Avatar

    Nope. Didn't know that existed until just now.

  4. Support Staff 4 Posted by trevor on 16 Jan, 2009 05:39 PM

    trevor's Avatar

    Hey,

    I think I need one more screenie from you - your alerts tab. This may be some weird interaction between settings that I missed.

    No need to show me the per-room alerts stuff unless you happen to actually be overriding the system-wide ones.

    Sorry about this - I swear the notifications work properly for all of us in the (very busy) entp campfire :-(

    Trev

  5. 5 Posted by Coda Hale on 16 Jan, 2009 05:56 PM

    Coda Hale's Avatar

    Here you are. No overriding anything for this room. It's the only room I'm in.

    And really, it's not a big deal -- I'm usually more than happy to ignore my co-workers.

  6. Support Staff 6 Posted by trevor on 16 Jan, 2009 08:00 PM

    trevor's Avatar

    Hi Coda,

    if you could see me now, you'd see me doing a little dance. With a great big grin on my face. Seriously.

    You found a bug. I'm not catching errors in the regular expressions of your alerts. Alerts are processed before regular messages so if the regex blows, the whole chain of notification strategies fails.

    Here's the fix - in your regex for CH or Coda, change it to

    \b(CH|Coda)\b
    

    You were missing the closing paren char.

    It's totally my fault and I'm sorry about all the to-ing and fro-ing you've had to do to help me track it down.

    Thanks for your help here - notifications are really important. A tool that only works half the time is almost worse than no tool at all.

    /me resumes dancing.

    Trev

  7. 7 Posted by Coda Hale on 16 Jan, 2009 08:39 PM

    Coda Hale's Avatar

    Yeah, that was indeed the problem. Glad I could help, and kind of relieved that well-formed regular expressions aren't in my muscle memory.

  8. Support Staff 8 Posted by trevor on 06 Feb, 2009 02:01 AM

    trevor's Avatar

    Released Version 0.9.1 which correctly identifies bad regexes and ignores them.

    Trev

  9. trevor closed this discussion on 06 Feb, 2009 02:01 AM.

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