Dragging Images with Long filenames

John Graham's Avatar

John Graham

16 Jul, 2009 03:02 PM

I find that if an image has a long filename it doesn't upload very well. Or it could be the characters as well. For instance:

Showing the value of a connected health ecosystem « XPLANE | The visual thinking company-2.jpg

  1. Support Staff 1 Posted by trevor on 16 Jul, 2009 05:18 PM

    trevor's Avatar

    Hi John,

    I don't think it's the length of the filename that's the problem here. As you've already guessed, it's probably the characters in the filename.

    Campfire has a bug in that a legal filename in OSX can contain unicode characters that their servers can't handle (after the file is moved to Amazon the problem often disappears) resulting in a 403/forbidden when anyone (including the person who uploaded it) tries to access the file.

    37s is aware of the issue and I'm told they plan to move to a new filesystem that won't have the problem.

    I'm keeping an eye on this - if it goes on for too much longer I'll have to bypass Campfire's upload form and build the request myself (which will let me supply a 'safe' filename).

    I'm really sorry - I personally know how annoying it can be.

    I'll update this bug report with any good news as it comes along.

    Regards, Trev

  2. 2 Posted by John Graham on 16 Jul, 2009 05:22 PM

    John Graham's Avatar

    Well, its good to know the workaround for now. Thanks.

    -John

  3. trevor closed this discussion on 16 Jan, 2010 09:59 AM.

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