New version will not auto scroll

Bart's Avatar

Bart

12 Apr, 2010 11:51 AM

It looks like the new version is not auto scrolling all the time.

  1. Support Staff 1 Posted by trevor on 12 Apr, 2010 04:31 PM

    trevor's Avatar

    Hey Bart,

    I'm aware of an issue with autoscrolling not working if there are less than 100 messages in the backchat.

    It's actually a Campfire problem because Safari suffers from the same problem (Propane uses WebKit so any problems in Safari will generally appear in Propane too). I've told 37signals about it but they haven't addressed it yet (to my knowledge).

    I don't tinker with Campfire's autoscrolling for fear of breaking something in new and 'interesting' ways so for the time being I have to just wait for 37signals to fix it.

    On the other hand, if the broken autoscrolling you're talking about is happing in rooms with more than 100 messages in the backchat then I'd certainly like to know that - it'll give me more ammunition to pressure 37signals into fixing things.

    And thanks for taking the time to let me know about the problem.

    Regards, Trev

  2. 2 Posted by Bart Mroz on 12 Apr, 2010 05:26 PM

    Bart Mroz's Avatar

    So I am not sure exactly where it is but some one just posted
    something and it did not scroll all the way down. It did before this
    latest version

    http://drp.ly/NJy1u

  3. Support Staff 3 Posted by trevor on 16 Apr, 2010 12:48 AM

    trevor's Avatar

    Hey,

    just a quick update: I spent most of the day on IM with one of the 37signals guys, tracking down where Campfire is failing to autoscroll (in both Propane and Safari).

    They've already pushed an update that fixes one of the issues and I've tracked down another couple of issues and suggested fixes for them.

    I'll update this ticket once I have any more news about updates.

    Reagards, Trev

  4. 4 Posted by Bart Mroz on 16 Apr, 2010 02:01 AM

    Bart Mroz's Avatar

    Thanks. Appreciate the response

  5. Support Staff 5 Posted by trevor on 16 Apr, 2010 11:07 PM

    trevor's Avatar

    Hey again Bart,

    37signals just deployed some changes to Campfire that address all of the autoscrolling issues that I'm aware of.

    If you quit and restart Propane it will pick up their changes.

    If you continue to see autoscrolling problems then do let me know.

    Regards, Trev

  6. 6 Posted by Bart Mroz on 16 Apr, 2010 11:53 PM

    Bart Mroz's Avatar

    Thank you for following up

  7. Support Staff 7 Posted by trevor on 19 Apr, 2010 07:04 PM

    trevor's Avatar

    Hey Bart,

    unfortunately it's not completely sorted. I'm not able to issue a new build of Propane that fixes the issue (yet) but in the mean time there is a correction you can make to solve the problem.

    It's explained here: http://help.propaneapp.com/discussions/announcements/28-autoscrolli...

    Really sorry this has dragged on for so long.

    Trev

  8. 8 Posted by Bart Mroz on 19 Apr, 2010 07:38 PM

    Bart Mroz's Avatar

    Trevor no worries I think you are doing an amazing job. And we will
    try the fix thanks for getting back to me.

  9. trevor closed this discussion on 28 Aug, 2013 08:09 PM.

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