Can we transfer licenses?

Viraj Kanwade's Avatar

Viraj Kanwade

02 Feb, 2016 03:30 AM

Our company bought licenses for people as they joined. And then many of them moved on. Can we transfer those licenses to new employees?

  1. Support Staff 1 Posted by trevor on 02 Feb, 2016 04:59 PM

    trevor's Avatar

    You are welcome to reassign licenses that are no longer actively in use.

    However, the licensee name (which must be entered on-screen to unlock Propane) forms part of the key verification, so when setting up a new user with a reassigned license, you will need to enter the original licensee name for the given license key.

    If you have any other questions, please don't hesitate to ask.

    Regards,
    Trevor

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